The customer in power: how and why to be customer obsessed - BitBang

20 June 2023

The customer in power: how and why to be customer obsessed

How can you put Customer Obsession into practice? Data is certainly a good starting point. Read the article, download the checklist and watch the video.

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Partnering with Qualtrics to build empathy at scale - BitBang

18 May 2023

Partnering with Qualtrics to build empathy at scale

Our partnership with Qualtrics enables us to add a relevant and reliable Voice of the Customer program to the mix.

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Google Optimize is shutting down: how should you choose your next CRO tool? - BitBang

08 May 2023

Google Optimize is shutting down: how should you choose your next CRO tool?

Several months ago, it was announced that Google Optimize will no longer be available after 30 September 2023….

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3 Challenges and Solutions of Customer Data Activation - BitBang

18 March 2022

3 Challenges and Solutions of Customer Data Activation

Collecting data is easy. Activating that data, on the other hand, is hard. “For most companies, the problem…

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Why you need to be tracking Journey Analytics - BitBang

19 November 2021

Why you need to be tracking Journey Analytics

The customer journey is complex — spanning platforms, touchpoints, and points of purchase. As much as we might…

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