The goals
Increasing sales by streamlining the process customers have to follow to reactivate their carts, through a consistent omnichannel strategy.
What we do
We automate the process of reminding customers of their abandoned carts via their chosen messaging channels. We also enable messages showing different offers based on products the customers had previously added to their cart but not purchased, with specific channels activated based on customer preferences.
What you get
Completion of online purchases increases, and cart abandonment decreases, which contributes heavily to an uptick in sales overall. The customer experience is also improved, thanks to product advice from personal assistants.